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www.tvdvdcollection.com Complaint - Do not Use tvdvdcollection.com - Sopranos
www.tvdvdcollection.com Complaint

www.tvdvdcollection.com Complaint

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Do not Use tvdvdcollection.com - Sopranos


I made a purchase on tvdvdcollection.com on Jan 11, 2009. It is now Feb 3, 2009 and I have yet to receive a comfirmation that my product has been shipped. The site said it would be processed and shipped within 3 days. Anyway, I looked at my check card statement and they took my money out on Jan 12, 2009. I went to the site to track my dvds and it said it was still processin so I called the number on the bill and it was disconnected. I sent two emails to their customer service and have not received a reply back. I then contacted a number on their site that says to contact for billing questions and the company I reached said they are not afiliated with tvdvdcollection and I needed to call my bank, which I will be doing as soon as they open in an hour.


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Comments


cat27298 says: (9 years ago)
 0
I ordered the completed DVD box set of One Tree Hill on 11/2/2008. My charge card was charged $101.97 and I have yet to receive this order. I have a complaint in with the Better Business Bureau and I have contacted my lawyers. I would really like to have my credit card refunded the amount of $101.97 as soon as possible so this will go away.

Order Number: 538
Date Ordered: Sunday 02 November, 2008
Tracking Number:eb039560774cn
Megan Belvedere
Sales & Service Manager
TVDVDCOLLECTION.COM

Better Business Bureau
Complaint ID#: 19024839
Business Name: tvdvdcollection.com


Thank you,
Cathy R. Webster




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